1) If your equipment starts producing¬†defective¬†products¬†, who do you call?¬†Quality control systems managers¬†! In fact, call them before you¬†notice¬†¬†something is wrong; quality control is a¬†necessary and ongoing process¬†. Quality control systems managers generally work in laboratories and¬†factories¬†¬†but may also find roles in¬†healthcare¬†. They collect and analyze¬†samples¬†¬†from their¬†production lines¬†¬†and services every day to make sure everything is going as planned. Whether your product is a Frisbee, a car, a food item or a healthcare service, as a quality control manager, it‚Äôs your job¬†to meet standards¬†,¬†comply with regulations¬†¬†and¬†continuously¬†improve quality .
2) ¬†If a problem¬†occurs¬†, these managers need¬†to troubleshoot¬†the process to find a solution and communicate with all of the departments,¬†vendors¬†, and¬†contractors¬†¬†who might be affected by it. On the people side, they supervise employees and personally¬†advise customers¬†¬†on¬†technical issues¬†. Quality control systems managers often have a four-year degree related to their industry. They must be well¬†versed in¬†¬†quality systems, statistics and risk analysis. But for these professionals, their work experience is a more important¬†credential¬†. While they usually work typical business hours,¬†overtime¬†¬†might be necessary when big production¬†deadlines¬†¬†approach.