We collect information to provide better services to all of our users. The information we collect varies based on how you use our services.
When you use Learnclick’s services, we may request certain information about you. For example, when you create a Learnclick account, we request you provide us some personal information, such as an email address, to store with your account. All data in regards to financial transactions are processed through a gateway provider and are not stored or processed on our servers.
Visitors can always refrain from supplying certain information, though it may prevent them from engaging in certain Learnclick services which require that information.
We collect information about the services that you use and how you use them. This information includes:
When you use Learnclick services, we automatically collect and store certain information about this activity. This data includes:
Do we use 'cookies'?
Technologies such as cookies, beacons, tags and scripts are used by Learnclick and our partners' affiliates, or analytics or service providers, to collect and store data about our users. These technologies are used in analyzing trends, administering the site, tracking how users use and navigate the site and to gather demographic information about our user base. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.
We also use analytics software to allow us a better understanding of the functionality of our mobile software on your device. This software may record information such as how often you use the application, the events and activities that occur within the application, aggregated usage, performance data, and where the application was downloaded from.
You can log in to our site using sign-in services such as Google Login. These services authenticate your identity and provide you the option to share certain personal information with us, including your student's name, which is used to store student's responses. See https://www.learnclick.com/help/googleclassroom
We do not condition a child's participation or access to any activity on Learnclick on the child providing any personally-identifying information or any more information than is reasonably necessary for that activity.
Teachers may create usernames based on children's real names, but we strongly suggest that teachers don't enter the full names.
We are passionate about creating engaging experiences for our users. We use all of the information we have to help us provide, maintain, protect and improve our services, to develop new ones, and to protect Learnclick and our users.
We are able to deliver our services, personalize content, and make suggestions for you by using this information to understand how you use and interact with our services. We conduct surveys and research, test features in development, and analyze the information we have to evaluate and improve products and services, develop new products or features, and conduct audits and troubleshooting activities.
We use information collected from cookies and other technologies, like pixel tags, to improve your user experience and the overall quality of our services. For example, by saving your language preferences, we’ll be able to have our services appear in the language you prefer.
We use the information we have to help analyze the content on Learnclick to provide you relevant product features, such as better search results and to promote safety and security on our services, such as by investigating suspicious activity or violations of our terms or policies.
When you contact Learnclick, we keep a record of your communication to help identify and solve any issues you and other users might be facing. We may use your email address to inform you about our services, such as letting you know about upcoming changes or improvements.
If you are a registered user of a Learnclick and have supplied your email address, Learnclick may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what's going on with Learnclick and our products.
If you send us a request, for example via a support email or via one of our feedback mechanisms, we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. You may choose to stop receiving our email by updating your email settings within your profile.
Learnclick retains your personal information only for as long as your account is active or to fulfill legitimate business or legal purposes. Learnclick may also retain and use non-personal information, including information which has been de-identified, aggregated, or anonymized.
We design our systems to protect information from accidental or malicious destruction. Because of this, when you delete or update your account or information from our services, we may not immediately delete residual copies from our active servers and may not remove some information from our backup systems.
Learnclick does not share your personal information unless one of the following conditions applies:
We will share personal information with companies, organizations or individuals outside of Learnclick when we have your consent to do so.
Learnclick will share personal information with companies, organizations or individuals outside of Learnclick if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:
If Learnclick is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
The security of your personal information is important to us and Learnclick takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of personal information.
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. For example, our website is protected by HTTPS encryption.
We comply with relevant laws regarding data breaches. If we know or have reason to know of a systems security breach by an unauthorized party of your user data where that data is being or is likely to be used for an unauthorized purpose, we will promptly notify you so that you can take appropriate steps.